A large commercial real estate and infrastructure organization partnered with thco to address underperforming assets, rising operating costs, and increased uncertainty around asset utilization and portfolio strategy. The transformation focused on improving portfolio visibility, redesigning operating models, enabling data-driven investment decisions, and strengthening execution discipline allowing leadership to improve asset performance while responding faster to
The Challenge
The organization managed a diverse portfolio of commercial and infrastructure assets with varying performance profiles. Market conditions had shifted, but operating models and decision processes had not.
Key challenges included:
Underutilized and unevenly performing assets
Rising asset-management and operating costs
Limited real-time visibility into asset-level performance
Slow investment, divestment, and repositioning decisions
Fragmented data across property management, finance, and leasing
Execution gaps between portfolio strategy and asset-level action
Strategic intent was clear, but execution lag was eroding value.
The Thco Approach
thco was engaged to strengthen execution across the portfolio aligning strategy, data, operations, and workforce capability into a single execution system.
1. Portfolio & Execution Diagnostic (Advisory)
thco conducted a rapid diagnostic across asset performance, cost structures, leasing activity, and portfolio governance to identify:
Value leakage at asset and portfolio levels
Opportunities for repositioning and operational improvement
Decision bottlenecks slowing capital deployment
Gaps in execution ownership and accountability
This produced a prioritized execution roadmap focused on improving returns and decision speed.
2. Digital Enablement & Performance Analytics (Technology)
thco redesigned asset-management workflows and introduced integrated performance analytics.
Key initiatives included:
Unified asset, leasing, and financial performance data
Computational Forecasting for Occupancy, Cash Flow, and CapEx Planning
Automated reporting replacing manual portfolio reviews
Real-time dashboards for asset managers and executive leadership
This improved transparency and accelerated investment decisions.
3. Workforce Enablement & Governance (Academy)
To ensure sustained impact, Thco delivered targeted capability-building programs focused on:
Data-driven asset and portfolio decision-making
Ownership of redesigned asset-management workflows
Portfolio governance and performance accountability
Human-in-the-loop oversight for automated insights
This strengthened execution consistency across asset teams.
4. Embedded Asset & Operational Support (Operate)
thco assumed responsibility for selected asset-management support and operational functions, applying standardized execution and continuous optimization. This reduced cost variability and ensured consistent performance across assets.
The result
Within eight months, the organization achieved measurable improvements across financial, operational, and portfolio outcomes.
Financial & Portfolio Performance
19% increase in portfolio operating income
Improved yield consistency across priority assets
Cost & Efficiency
24% reduction in operating and asset-management costs
Reduced overhead and duplicated effort
Asset Utilization & Stability
13% improvement in asset utilization
10% increase in tenant retention and occupancy stability
Execution Speed
40% faster investment and asset-level decision cycles
Faster repositioning and capital allocation decisions
Clear accountability embedded across portfolio operations
Why This Worked
This engagement succeeded because thco treated portfolio performance as an execution challenge, not just an investment problem.
Strategy and execution were tightly linked
Data and analytics improved decision quality and speed
Workforce capability was upgraded alongside systems
Execution discipline was embedded at asset level
The result was stronger portfolio performance with greater strategic agility
